Jumbleberry
The Results
“By far the best team I’ve ever worked with. They truly understood the look I was going for and completely nailed it!”
Redesigning a campaign management platform.
Jumbleberry’s campaign management tool was deep and confusing. Users circumvented it by calling an account manager directly.
Papaya was brought in to simplify the tool, and find a design solution that would help reduce account management’s time spent on the phone.
37
Reduction in Call Volume
Where we started
HitPath is a legacy software designed with the best intention of its era. The challenges it had were predominantly found in information architecture and navigation.
